FREQUENTLY ASKED QUESTIONS

What happens after I make my initial enquiry?

Once you contact us, we will arrange a complimentary initial consultation to discuss your concerns, answer any questions you may have, and explore the most appropriate support options for your needs. If you decide to proceed, we will book an initial assessment session at a convenient time for you. 

How long would the sessions last?

Standard therapy sessions are typically 50 minutes. 

What can I expect in my first session?

Your initial appointment is an opportunity for us to understand your concerns, experiences, and goals in a supportive and confidential environment. We will discuss what has brought you to therapy, explore relevant background information, and consider the most appropriate therapeutic approach for your needs. 

How many sessions will I need?

The number of sessions varies depending on your individual needs and goals. We typically recommend beginning with around 6 sessions, as this often provides a foundation for meaningful therapeutic progress. Some clients prefer shorter-term support, whilst others choose longer-term or open-ended therapy depending on their needs and preferences. 

What are the fees?

We are currently not registered with private health insurance companies. Prices vary from £120 to £150 per session, depending on what type of service is being accessed. 

What is the cancellation policy?

We understand that circumstances can change, and we will always do our best to accommodate requests to reschedule appointments where possible. However, appointments cancelled with less than 48 hours’ notice, or missed appointments, will be charged in full.

Is therapy confidential?

Yes. All sessions are conducted in a confidential and professional setting. Before beginning therapy, your clinician will explain our confidentiality policy and provide further information as part of your therapy agreement.

Who do I contact in an emergency?

Please note that we are not a crisis service. If you are experiencing distress, please call 999 or visit your nearest A&E immediately.